Frank

Frank, first introduced in the Loss Prevention Pilot, is the main antagonist of the series. He is the owner of GreenGrocer. He is Trent and Sasha's boss and sends them on their missions each episode, but secretly works behind the scenes, pulling the strings.

Frank is first seen in the pilot communicating with the Loss Prevention over a television screen. He accuses the Cowboy-Man of stealing countless items from the store, and sends the two to apprehend them.

He is later seen after the heist, congratulating the Loss Prevention on bringing justice to the store. He officially awards them with Loss Prevention badges.

Later, he is revealed to be the mastermind behind the operation.

TRIVIA

An article by Doug Crankle can be read in the pilot claiming that Frank was once in a rock band known as "Frank Blood and the Bloods", going by the stage name "Frank Blood". So much blood.